Główne udogodnienia w hotelu
Lokalizacja
Russia, Moscow, Smolenskaya Square, 6, Moskwa - 2.21 km od centrum
Opinie Gości
9.1/10
Czystość
Lokalizacja
Cena
Usługi
Pokój
Posiłki
Wifi
Higiena
29 opinii
Layla 🇬🇧
2025-08-30
Zalety
The location was perfect and the rooms was clean
Wady
There is a bad smell in the bathroom and the A/C was hot
Hamood 🇬🇧
2025-06-30
Zalety
A lovely and cozy hotel with quiet rooms and a fantastic location just steps from Arbat Street. The receptionist was very helpful, and the breakfast was excellent. Great value for money & definitely recommending it!
Wady
Rooms are not very spacious
Rashid 🇬🇧
2025-04-17
Zalety
location, value for Money. close to Arbat street as well as Metro station very close
Wady
-
Mohammed 🇬🇧
2025-04-14
Zalety
Location and reception were great
Wady
Nothing
Jumana 🇬🇧
2025-04-14
Zalety
They upgraded us for free and were very welcoming at first, but then we realized they didnt have as many services as they said they had. The room space was good. The location was close to arbat street and many stores
Wady
The room was very cold. The breakafast buffet is very expensive. They werent very child friendly, no baby crib, no baby bathtub and everything we requested came with a price. When we asked about helping us book for activities they only gave us the numbers but we do no speak in russian so we couldnt book for ourselves. When we first checked in the room their was no drinking water and many complimentary items wasnt there. The airconditioner ventilation had dust coming out from it.
Fawaz 🇬🇧
2025-04-11
Zalety
Wonderful Stay!I had a fantastic experience staying at the Mercure Hotel in Moscow. The location was perfect, right in the heart of the city and just a few steps away from the metro station, making it super easy to get around.The hotel staff were absolutely amazing friendly, helpful, and always welcoming. The check-in and check-out process was smooth, and I felt right at home from the moment I arrived.The area around the hotel was safe, clean, and very convenient with everything within walking distance. As for the rooms, they were beautifully maintained clean, comfortable, and modern.Highly recommended for anyone visiting Moscow. I’ll definitely be staying here again!
Wady
Nothing I could think of.
PADCHARIN 🇬🇧
2025-04-10
Zalety
Goog service
Wady
WiFi
MAJED 🇬🇧
2025-02-10
Zalety
Location is great Quiet Area
Wady
-
Rosh 🇬🇧
2025-02-03
Zalety
Very nice place and very helpful staff especially Sabina
Wady
-
Tarfa 🇬🇧
2024-12-20
Zalety
The location is good it's near Arbat and even to the metro station, the room was okay. The toilet was spacious.
Wady
I was disappointed when I arrived at the hotel. I had paid for a privileged room, which was more expensive than a standard room, but I ended up with a standard room instead. The reason I chose the privilege room was because of its larger space. I wasn't concerned about the coffee machine, as some explained.My friend and I visited the hotel the day before our stay to double-check the room we had booked. They showed us the room we had reserved online. However, when we arrived the next day, they apologized and informed us that the room was not available.As a result, I can’t trust this hotel for future visits. They suggested I get my money back from the agency because the reservation and payment were not through the hotel website after we were given a standard room instead.
Maryam 🇬🇧
2024-12-07
Zalety
-
Wady
Stuff are not helpful.. we request for baggage storage but they did not allow us with no excuse .. they are claiming that the baggage storage is not prepared on Saturday but other days they can keep baggage.. we request at the beginning for an exchange of 5000 for the taxi. The receptionists have the exchange but they could not give us
Khalifa 🇬🇧
2024-08-01
Zalety
Best hotel ever, near to everything, employees doing there best to serve you
Wady
-
Humaid 🇬🇧
2024-08-01
Zalety
This is my second time in this hotel, all employee are trying there best to serve the guest with all the possible way. I recommend all people to book in this hotel.
Wady
-
SHAHAD 🇬🇧
2024-06-23
Zalety
The location is excellent, close to Arbat Street and the train station by two-minute walkService is excellent with comfortable roomUmbrellas are available upon request
Wady
-
Viparat 🇬🇧
2024-04-16
Zalety
All Staffs are helpful and generous. Great location and room is great.
Wady
n/a
Viparat 🇬🇧
2024-04-14
Zalety
Employees are helpful.
Wady
-
Nutnaree 🇬🇧
2024-03-06
Zalety
clean and big room good location
Wady
nothing
Raed 🇬🇧
2024-02-02
Zalety
The staff was very helpful and nice and the location of the hotel is very good
Wady
Every thing was amazing
Hatem 🇬🇧
2024-01-18
Zalety
Locatiin
Wady
Room size
Zainab 🇬🇧
2023-09-03
Zalety
everything was nice and loved th 24/7 open restaurant at the hotel.. we arrived at 2 am and ordered our self a full meal ..
Wady
they give us a room with almost no windows..
Hussain 🇬🇧
2023-08-24
Zalety
the location its nice and the reception they are very friendly
Wady
-
Ali 🇬🇧
2023-08-22
Zalety
Location, near Arbat street , near Metro , every thing is near from the hotel , its very nice and clean ans service is great , thank you
Wady
Wifi was slow , Ac wasn’t cold enough
Fatema 🇬🇧
2023-08-22
Zalety
I liked the hotel service / Location was great only few minutes walking to Arabt street/ Hotel will provide you glass bottles of water every day and you can fill them up also as much as you can that was great 👍🏻
Wady
The Wifi wasn’t strong enough, but was working + as a person who used to sleep with Ace , the Ace wasn’t cold enough for me 😁
Charles 🇬🇧
2023-08-20
Zalety
Very nice rooms, great food and service
Wady
-
PLOYFAH 🇬🇧
2023-08-15
Zalety
Very nice hotel in a convenient location close to metro station and near to Arbat street a lot Facilities in a hotel also really good Staff can speak in English very well
Wady
Nothing
Nodir 🇬🇧
2023-07-13
Zalety
Great location, nice staff
Wady
-
Wantanee 🇬🇧
2023-05-14
Zalety
Clean and cozy room with nice decoration. Staff are friendly and lovely. Location is very near to metro “Smolenskaya” Dark blue line (No.3) and it is very near to Arbat street too. Room price is decent and it is highly recommended 🤗🎉 Bed is nice. Restroom is clean, but we don’t get all toiletry kit like shower cap and toothbrushes 🤔 Staff are helpful and speak good English.
Wady
We don’t get full toiletry kits
Alice 🇬🇧
2018-08-15
Zalety
Nice room, large and confortable. You are in Old Arbat street so in 3 minutes walking you can find a lot of restaurants, cafè, canteens... underground is just 2 minutes from the hotel. The hotel offers a very good taxi service from the airport.
Wady
Nothing
Opis hotelu
Spróbuj lokalnej kuchni i zrelaksuj się w restauracji. Bezpłatne Wi-Fi w obiekcie pomoże Ci pozostać online. Turyści, którzy przyjadą samochodem, mogą zaparkować w strefie płatnego parkowania. Dodatkowo dla gości w hotelu dostępne są również następujące usługi: sauna.
Gości kochających sport uszczęśliwi siłownia. Dostępność: w obiekcie znajduje się winda/dźwig. Do dyspozycji gości jest również pralnia chemiczna i prasowanie. Obsługa hotel z przyjemnością porozmawia z Tobą w następujących językach: angielski i rosyjski.
Ważne informacje
Po przyjeździe rosyjscy obywatele muszą okazać oryginał (nie kopię) jednego z poniższych dokumentów: ważny rosyjski paszport krajowy lub zagraniczny.
Front desk is open 24/7.
Fee for buffet breakfast: RUB 1950.00 for adults and for children under 12 free of charge, provided that breakfast is included in the booking.
The hotel does not have its own parking. There is a paid public parking nearby.
Zasady
Zameldowanie i wymeldowanie
Zameldowanie od 15:00:00, wymeldowanie do 12:00:00
Godziny pracy recepcji
Całą dobę
Dodatkowe łóżko składane
- 1 dostępne gratis RUB Za pokój za noc Nie wliczone w cenę
Wsparcie z wizą
- Niewyszczególnione
Polityka no-show
- Niewyszczególnione
OBAID 🇬🇧
2025-10-31
Zalety
ELIZAVETA is very good employee and so helpful, If you planning to make reservations in this hotel deal with her she is so kind.
Wady
-